Empereon Adds Employees; More Jobs Opening

Empereon Adds Employees; More Jobs Opening

November 23rd, 2012

Empereon Marketing, a customer contact center in Coudersport, has hired close to 50 new employees since October. Workforce now stands at about 120, twenty of whom are in management positions. Workforce recruiter Mike Roche reports that more jobs are open and as many as 50 new ones will be created soon. A monthly open interview process allows for hiring of new workers on the spot. Empereon also has an online application system and an incentive program for current employees who make successful referrals. No customer service or sales experience is needed for most of the jobs, since the company provides training. Health insurance kicks in after 90 days of service. There is also a performance bonus that can substantially increase pay.

Most workers make outbound calls, but some accept inbound customer service inquiries and provide technical support. Empereon, based in Phoenix, Ariz., is an outsourcer handling customer contacts for cable giants Cox, Time Warner and Charter, as well as satellite TV providers and major media chains. The company moved into the former Adelphia “Tennis Center” after that building was donated to the Potter County Redevelopment Authority by Time Warner Cable. People interested in job opportunities at Empereon Marketing should visit the website empereonmarketing.com, or contact Mike Roche at 814-260-1088.

(Photo: Empereon CEO Travis Bowley addresses local officials in Coudersport during a welcome ceremony for the company at the Adelphia/Time Warner Tennis Center.)