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Street Machines

Stoltz

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Solomon's Auction & Yard Sale Page

Howard's Inc.

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CIMINO AUTO PARTS

Friday, February 3, 2017

Enhancing Client Relationship Skills: Creating Win-Win Solutions

This course is for technical specialists, product leaders, service providers, customer relationship representatives, business owners, and others who desire to build their salesmanship competence. The first session, Developing Your Selling Advantage, will focus on knowing your product or service; understanding client needs; developing win-win solutions; understanding buyer influences; cross-selling and up-selling; forecasting, planning, and prospecting for clients; prioritizing time; knowing your competition; and promoting innovation and new product initiatives. 

Session two, Building Advanced Sales Skills, includes enhancing communication and interpersonal selling skills; identifying the decision maker, honing negotiation and influence skills; framing client expectations; using technology to boost the pipeline and track results; resolving sales and interpersonal conflicts; providing excellent service, and managing client relationships and projects.

This class is being held on Friday, March 10, 2017 from 9:00 a.m. to 4:00 p.m. at the Education Council’s Coudersport office. The cost is $325 per person. Registration deadline is Friday, March 3. To register or for more information, go to https://business.pct.edu/wdce/ or call Penn College at (570) 327-4775.

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