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Friday, April 6, 2007

The Connection Receives 2006 MVP Quality Award

BURNSVILLE, Minn. – The Connection® was recently named as a 2006 MVP Quality Award winner by Customer Inter@ction Solutions® magazine, the leading publication in CRM, call centers and teleservices industries.

“We are very honored to receive this prestigious accolade in our industry,” Fred Weiner, President and CEO of The Connection said. “We pride ourselves in providing superior quality service to our clients and their customers.”

Each year, Customer Inter@ction Solutions® magazine bestows its MVP Quality Award on contact center companies that have demonstrated the highest commitment to quality, excellence and customer service in the areas of company policies and procedures, customer service, technology, human resources, ergonomics and public image.

“The Connection has exemplified the search for excellence. They have demonstrated their ability to build a feeling of community within their company, while providing the best service they can give to their clients,” said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions®.

The Connection® is an award-winning, US-based live operator call center and service agency. Since its inception in 1981, The Connection has evolved into one of the largest outsource call center service agencies in the country, as well as one of the fastest growing inbound call center businesses in the nation. The Connection has five call center facilities, located in New Mexico, Nebraska and New York and employs over 1,500 people.

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