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Friday, February 24, 2017

The Connection Olean call center to close in May

Closing comes after months of WARN notices, layoffs

By TOM DINKI, Olean Times Herald 

OLEAN — The Olean call center is closing its doors for good and several hundred people will soon be out of a job.

The Connection, a Minnesota-based company, will shut down its Olean location on May 17, company officials confirmed to the Times Herald. In a statement, The Connection President and CEO Fred Weiner cited “long-term sustainability” and  “company-wide business needs” as the reason for the closing.

“The decision to close a center is always difficult. Many of our employees have become like family, and some have even been with us since we opened the Olean center in 2008,” Weiner said. “ … We thank all of our employees for their service and continued support.”

11 comments :

Anonymous said...

Check the record. This always happens in economically challenged communities where call centers set up shop. Shelf life is about 10 years but often it is more like 5. They take advantage of the vulnerable and needy; hire them and treat them like crap; start breaking promises and wiggling out of paying incentives/bonuses, etc.; and accept high turnover as a way of doing business because they're not planning to stay all that long anyhow from a corporate standpoint. It is rather predatory. Not saying that has happened here. But it's happening more often than not with call center corporations.

Anonymous said...

It's a good thing Obama isn't president. We all know who would be blamed if he was. I just wonder if anyone will blame Trump. In all seriousness, that is pretty sad about the place closing. Good luck to all the people who will be searching for new jobs in this depressed area.

Anonymous said...

You better betcha the left will blame Pres Trump!!!!'

Anonymous said...

Thanks Obama

Anonymous said...

France has started a petition to try to get Obama to run for THEIR president. Lets just hope and pray that he runs and gets elected as president of france, then he'll stay out of our/Trumps business rebuilding this country. We saved Frances' a$$ before but those days are over. Besides, they don't take baths in France so Obama will fit right in. He 'stunk' as a president.

Anonymous said...

Several hundred jobs is huge for this area. I wonder if they received financial incentives when they initially opened. Must be since they aren't manufacturing jobs they don't matter to Trump. And where is congressman Reed and Schumer?

Anonymous said...

6:20 you're right, where is the (loud mouth) Schumer? & Congressman Reed, it's Olean, not Buffalo......

Anonymous said...

1:38. Were you describing trumps way of doing business. Don't pay the contractor, then threaten to sue if they ask for money. Use ILLEGAL IMMIGRANTS. WHO WILL BUILD HIS FAILED BUSINESSES BUILDINGS NOW? Maybe all of the laid off workers resulting from high tariffs? Are you ready for $5 lettuce? $10 strawberries, broccoli?, apples?, oranges? Americans WILL NOT PICK FRUITS AND VEGETABLES. They will rot in the fields and WE WILL PAY THE HIGH PRICES BECAUSE trump IS TOO STUPID TO REALIZE THE LONG TERM CONSEQUENCES OF HIS ACTIONS!!
The USAF is looking for the BILLION DOLLARS the liar claims to have saved them!! Remember, "he is smarter than the generals, must be! He saved their money and then invested it in lawyers to protect himself!! No wonder he has bankrupted multiple businesses! Waiting for the Russian videotapes!...... HAPPY!! BTW, I am a Republican who is snickering at the fools who drank his kool-aid and are finally ready to admit it! Probably not too many in Potter County yet, news travels slower there.
Start the name calling......3.....2.....1. NOW...... Am I a liberal? Nope...Leftist? Wrong again...Sore Loser?..Nope....Ready to say, "I told you so"? Hell yeah!! Trump says he "loves the uneducated, he can fool them easier". TRUE! SAD!!

Anonymous said...

I am sorry that you woke up too late.

Anonymous said...

9.47 Just what institution are you writing From? Wherever it is they aren't helping you. Take your little meds, wash out your socks, and get some rest. My family and I have picked all kinds of berries, all my life and will continue to do so. I haven't seen too many illegals in the corn, potato or other fields in Potter County.From your post I understand you aren't from Potter County, so probably all your food is picked by someone else either illegals or aliens. Flatlanders tend to live that way and certainly would never stoop to picking anything, food that Is! Oh and I just hate raspberries so you can learn or hire someone to pick all you want of those. Now calm down, killary will not be coming back!

Anonymous said...

The only illegals working in Potter, Tioga and McKean counties are on drilling rigs. Maybe some of these jobs will open up to locals ?