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Friday, October 19, 2018

Problem Solving for Business and Industry

This training will make you more aware of the models and skills you need to quickly and effectively develop comprehensive solutions to problems you encounter on the job and give you practice in these skills. Students will discuss types of problems, the problem-solving process, and generating and implementing alternatives.

This program is specially designed for leaders, managers, supervisors, and employees to help improve their ability to analyze problems, make the right decisions, and practice these skills on the job to continuously develop your proficiency and expertise. Learn to incorporate the following skills in your quality improvement practices: use of the Cause-and-Effect diagram, Multi-Voting, the Five Why’s, brainstorming, the relative impact charts, cost/benefit analysis, and the alternatives evaluation grid.

This course is scheduled for Tuesdays, November 6 – 20, 2018 from 12:30 p.m. – 4:30 p.m. at the Education Council’s Coudersport office. The cost is $645 per person. Registration deadline is October 31. For more information or to register, call the Northern PA Regional College at (814) 230-9010 or email

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